Care Information

Alpaca Care

Hand Wash (recommended)

  • Gently hand wash in lukewarm water. Agitation will damage alpaca goods.
  • Rinse well.
  • Wrap in a towel to remove excess water.
  • Dry flat and reshape whilst damp.
  • Dry naturally – it will take 24 hours to air dry properly – NOT on direct heat such as a radiator or aga.
  • DO NOT tumble dry.
  • DO NOT iron.

Machine Wash

  • Place the item in a pillow case or net delicates bag.
  • Select a delicate wool cycle (agitation will damage alpaca goods) with a temperature up to 29° C.
  • Use a mild detergent.
  • Wrap in a towel to remove excess water.
  • Dry flat and reshape whilst damp.
  • Dry naturally – it will take 24 hours to air dry properly – NOT on direct heat such as a radiator or aga.
  • DO NOT tumble dry.
  • DO NOT iron.

Alpaca Headband Care

Alpaca Fur Headbands

Suggestions

  • Gripping the band and shaking before wearing will make the fur uniformly straight and luxuriant.
  • Avoid dry cleaning or washing with soap as these will strip the fur’s natural oils. Wipe instead with a damp, white muslin cloth, left, right, up and down in order that all faces of the hair shafts are wiped.
  • If the band is soaked in the rain, blot with a towel and leave to dry naturally away from sources of heat such as radiators. Once dry, fluff up using a fine pet brush or warm hairdryer jet to separate the hair shafts.
  • Store in a plastic bag with cedar wood to ward off moths and lavender to keep fresh.
  • To use the headband as a muff, position it vertically on your lap, slide your left and right hands in from the left and right respectively and simply twist so both hands are facing the same direction.
  • We wish you many cosy, warm winter days with your new headband.

Panama Hat Care

Your Panama Hat is a unique piece, handmade by Ecuadorian artisans. This means that no two hats are the same. Each has its own unique colour, weave and finish, depending on the nature of the straw used and the craftsman’s touch. It has taken time and skill to create this delicate masterpiece and we are sure you want to look after your investment!

We have some recommendations on how to best care for your Panama Hat to ensure you enjoy it for many years to come:

How to Handle

  • Always pick up your Panama Hat by its brim, or by using your open palm to gently cup the crown to maintain its original shape
  • Never pinch the hat by its crown
  • When resting it down, lay your hat on its brim, crown side up to maintain the brim shape
  • Your Panama Hat is made of natural Toquilla straw and designed to be worn to protect the face in hot, sunny weather. While this material can handle light moisture in the air, it is not built for more blustery weather conditions. Do not wear it in rain as the water will ruin its shape
  • If you do get caught in a rain shower, gently reshape the hat and let it dry it out naturally

How to Store

  • At the end of a day of regular wear, store your hat on a hat rack or hat block
  • Your hat is delicate. Use a proper hatbox to store your Panama longer term
  • If you own several Panama hats, do not stack them on top of each other as the weight could lead to disfiguration of the shape
  • Store your hatbox in a cool, dark place. Heat will cause the straw to dry out, crack and eventually fray

How to Clean

  • Wipe down regularly (we suggest once a week) to remove dust and dirt with a tightly woven, lint-free, soft cloth or a clean, soft bristle brush
  • For small marks, try a moist facial or baby wipe
  • For tougher marks, try using the same soft cloth with a small amount of uncoloured soap mixed in warm water

Alpaca Elysée Shawl Care

Elysée Shawl

Hand Wash

  • Gently hand wash in lukewarm water. Agitation will damage alpaca goods.
  • Rinse well.
  • Wrap in a towel to remove excess water.
  • Dry flat and reshape whilst damp.
  • Dry naturally – it will take 24 hours to air dry properly – NOT on direct heat sources such as a radiator, aga or in an airing cupboard.
  • DO NOT tumble dry.
  • Iron only on the reverse side using a cool iron.
  • Once dry, fluff up the fur trim by shaking, using a pet brush or hairdryer jet to separate the hair shafts, making them stand independently.
  • NEVER dry clean

Fur Trimmed Alpaca Cape Care

Kusi - Fur Trimmed Alpaca Cape

Before wearing

  • Fluff up the fur trim by shaking, using a pet brush (short gentle tugs) or cool hairdryer jet to separate the hair shafts making them stand independently.
  • Any creases from packing should come out if left to hang or can be removed using a cool iron applied to the reverse side.

Hand Wash

  • Gently hand wash in lukewarm water with a mild wool/cashmere wash. Agitation will damage alpaca goods.
  • Rinse well.
  • Wrap in a towel to remove excess water.
  • Dry flat and reshape whilst damp.
  • Dry naturally – it will take 24 hours to air dry properly – NOT on direct heat sources such as a radiator or airing cupboard.
  • DO NOT tumble dry.
  • Iron only on the reverse side using a cool iron.
  • Once dry, fluff up the fur trim by shaking, using a pet brush or cool hairdryer jet to separate the hair shafts making them stand independently.
  • NEVER dry clean
  • Store on a hanger

Sizing Information

Clothing

All our Alpaca clothing – Capes, Ponchos and Wraps, Shawls and Sweaters are available in One Size Only.

Accessories

Our Scarves and Headbands are also available in One Size Only.

Hats

We suggest checking the sizing info tab on individual products, we suggest this because different brands use different sizing. The guides below are a great starting point, but each product should have sizing information specific to that hat.

Size Metric Inches UK Size
Small 56cm - 57cm 21 7/8" - 22 1/4" 6 7/8 - 7
Medium 57cm - 58cm 22 5/8" - 23" 7 1/8 - 7 1/4
Large 59cm - 60cm+ 23 1/2″ – 23 7/8″ 7 3/8 – 7 1/2
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